How to Close, Deactivate or Delete your Fidelity Bank Mobile App and Internet Banking Account
Like Access Bank which does not allow customers to directly close their mobile app and internet banking, Fidelity’s Bank isn’t exempted. If you feel like closing your account on Fidelity, this write-up is definitely for you. In this write-up, you will learn how to close, deactivate or delete your Fidelity Bank app and Internet banking account easily and without hassle.
Note: The steps and guidelines provided here in this article are meant online for closing, deactivating, or deleting your Fidelity Bank mobile app and internet banking account. Your main account will remain active.
However, if you need to close your main account, you will need to visit the nearest fidelity bank.
Without delaying you unnecessarily, let’s delve in now!
Option 1: How to close, deactivate or delete your Fidelity Bank app and Internet banking account
Below are the instructions to follow to successfully get your account closed, deactivated or deleted:
Requesting Account Closure via Email
If you prefer a more direct approach, you can request the closure of your Fidelity account via email. Follow these steps.
Write An Email
Write an email Address an email to Fidelity Bank customer care and state your request to close the account.
Include your account details, such as account number and registered email, to ensure a swift response.
Provide reasons for account closure
In the email, clearly express your intention to close the account and specify whether you want to close the mobile app, internet banking, or both.
Wait for confirmation
Once you’ve sent the email, you should receive a response from Fidelity Bank confirming your request and detailing any further steps required.
However, if your account is successfully deactivated, you will receive an email from the bank’s customer care.
Option 2: How to close, deactivate or delete your Fidelity Bank app and internet banking account
Another option to close, deactivate, or delete your Fidelity account is to visit a local Fidelity Bank branch. Here’s what you need to do:
Locate a nearby branch: Use Fidelity Bank’s website or app to find the nearest branch to your location.
Read: How to close, deactivate or delete your Access Bank mobile app and internet banking account
Visit the branch in person: Head to the branch and bring identification, your account details, and any necessary paperwork.
Request account closure: Speak with a bank representative and inform them of your desire to close, deactivate, or delete your Fidelity account.
FAQs On How to close, deactivate or delete your Fidelity Bank app and internet banking account
Here are some frequently asked questions on how to close, deactivate or delete your Fidelity Bank app and internet banking account with answers:
Can I delete a bank account from multiple Fidelity accounts simultaneously?
No, you cannot delete a bank account from multiple Fidelity accounts simultaneously.
To remove the same bank account from more than one Fidelity account, you must delete it from each account separately.
Will closing my Fidelity mobile app account also close my internet banking account, and vice versa?
No, closing your Fidelity mobile app account will not automatically close your internet banking account, and vice versa.
The Fidelity mobile app and internet banking are treated as separate platforms, and closing one will not affect the other.
However, If you wish to close both your mobile app and internet banking accounts, you will need to follow the specific closure process for each one.
Can I reactivate a closed Fidelity account?
Yes, it is usually possible to reactivate a closed Fidelity account, but this may depend on the bank’s policies and the type of account you had.
I’d recommend contacting Fidelity Bank customer care or visiting a branch to inquire about reactivating your account and understand any associated requirements or fees.
How long does it take to close a Fidelity account?
It usually doesn’t take time for Fidelity bank to process your account closure. However, in some cases, it may take up to 24 hours or longer to get it successfully deactivated.
Can I close my Fidelity account online, or do I need to visit a branch in person?
While this option is available for some banks, it’s not applicable to Fidelity bank.
To close, delete or deactivate your Fidelity bank mobile app and internet banking account, you will need to either contact their customer care or visit their nearest branch.
Is there a fee for closing my Fidelity account?
No, like other banks, they do not charge customers for wanting to close, delete or deactivate their accounts.
Can I reopen a closed Fidelity account in the future?
Yes, it is generally possible to reopen a closed Fidelity account if the bank allows it.
Wrapping Up
To wrap it up, closing, deactivating, or deleting your Fidelity mobile app and internet bank accounts can be accomplished through various methods.
Whether you prefer the convenience of contact the customer care or a face to face interaction at a branch,
Fidelity Bank offers multiple options to cater to your needs.
Choose the method that suits you best and follow the provided steps to ensure a smooth and hassle-free account closure process.
Please remember to double check any outstanding transactions or services linked to your account before carrying out the closure process.
