Banking tips and guides

How to Close, Deactivate or Delete your Access Bank Mobile App and Internet Banking Account

Have you decided to part ways with your Access Bank Mobile App and bid bye bye to your Internet Banking account? Well, no worries! I’m here to guide you through the process with ease. Whether it’s a temporary deactivation or a complete closure, I’ve got you covered. In this article, you will explore how to close, deactivate or delete your Access Bank mobile app and Internet banking account easily and without hassle.

Note: Access Bank does not directly specify how users can close their account both on the app and even on the internet banking itself but I’ve finally found a solution.

Before closing your account, kindly read the following:

Take a Moment to Reflect

Before we dive into the technical stuff, let’s take a moment to reflect on your decision. Are you sure you want to say goodbye to your Access Bank Mobile App and Internet Banking?

 Maybe you’re just taking a break, or perhaps you’ve found another bank that suits you better. 

Whatever the reason, it’s essential to be sure about your decision.

Check for Any Pending Transactions or Payments

Now that you’re certain about moving on, make sure to double-check for any pending transactions or outstanding payments linked to your account.

You don’t want any surprises cropping up after you close it down. 

Settle those dues, so you can begin the process with a clean slate.

Option 1: How to close, deactivate or delete your Access Bank mobile app and Internet banking account easily 

How to close, deactivate or delete your Access Bank mobile app and internet banking account
How to close, deactivate or delete your Access Bank mobile app and internet banking account

On how to close, deactivate or delete your Access Bank mobile app and internet banking account easily and successfully, kindly follow the instructions below:

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Reach Out to Access Bank Customer Care via Email

The easiest way how to close, deactivate or delete your Access Bank mobile app and Internet banking account closure process is to send an email to Access Bank’s customer care team

Grab your keyboard and write a polite and concise email stating your intent to close or deactivate your account.

Read: Forgot my Access Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Access Bank Mobile app and Internet banking Password and Pin

Include essential details like your full name, account number, and the reason for the closure.

Once you’ve sent the email, it’s time to wait. 

Access Bank’s customer care team will process your request and get back to you once it’s successfully closed, deactivated or deleted.

Option 2: How to close, deactivate or delete your Access Bank mobile app and internet banking account easily

If you didn’t get a quick reply and couldn’t wait to get your account deactivated, then you will need to follow these second instructions on how to close, deactivate or delete your Access Bank mobile app and internet banking account easily. You can find the instructions right below:

If you couldn’t wait for your account to be closed then it may be necessary for you to visit any Access bank branch near you.

Once you get to the bank, explain your reasons for wanting to close your Access Bank mobile app and internet banking account to the bank officer.

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Before bidding your final farewell to the Mobile App and Internet Banking, make sure that all your linked services and subscriptions are canceled or updated with your new account information. 

You wouldn’t want any missed payments or unexpected charges after closure.

Now, after following the necessary steps, double check with the bank branch to confirm that your Access Bank Mobile App and Internet Banking account has been successfully closed or deactivated. This will give you peace of mind knowing everything is in order.

FAQs On How to close, deactivate or delete your Access Bank mobile app and internet banking account easily

Here are some helpful frequently asked questions on how to close, deactivate or delete your Access Bank mobile app and internet banking account easily with their answers:

Can I deactivate my Access Bank Mobile App and Internet Banking account temporarily?

Yes, you can deactivate your Access Bank Mobile App and Internet Banking account temporarily. 

Simply reach out to Access Bank’s customer care via email or visit a bank branch as explained earlier to express your request for temporary deactivation. 

They will guide you through the process, and you can reactivate your account whenever you wish.

What information should I include in the email to Access Bank customer care for account closure?

When sending an email to Access Bank’s customer care for account closure, make sure to include the following details:

  • Your full name and account number
  • The reason for closing or deactivating your account
  • Any pending transactions or payments that need to be settled
  • Your contact information, like email and phone number
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 How long does it take to process the account closure or deactivation request?

The processing of account closure, deletion or deactivation is not always long. However, it may take up to 24 hours for your account to get deactivated.

Can I close my Access Bank Mobile App and Internet Banking account through the app itself?

From my early explanation in this article, I have made it known that the account closure or deactivation process might not be available directly through the mobile app.

Access bank does not specify or give guidelines on how to close, delete or deactivate your mobile app and internet banking account on the app or portal but the best solution is to contact their support team for help or visit the bank.

 Are there any charges or fees for closing or deactivating my Access bank mobile app or internet banking account?

Access Bank doesn’t charge any fees for closing or deactivating your account.

Can I reopen my closed or deactivated account in the future?

Yes, you can usually reopen your closed or deactivated Access Bank Mobile App and Internet Banking account. 

Reach out to customer care or visit a bank branch to discuss your intention to reopen the account, and they will guide you through the necessary steps.

Can I still use other Access Bank services after closing my Mobile App and Internet Banking account?

Yes, closing or deactivating your Access Bank Mobile App and Internet Banking account doesn’t affect your access to other banking services provided by Access Bank. 

You can still visit a branch, use ATMs, or contact customer care for other banking needs.

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