Opay is a financial services company that offers a range of services such as mobile money, bill payment, and ride-hailing services in select countries in Africa. As a customer, if you have any queries or issues related to their services, you can reach out to their customer care. Opay customer care now has many ways at which you can get in touch with them and this is exactly what I want to share with you today. Here, you’ll get to know (Opay Customer Care: Phone Number, Whatsapp Number, Email Address, and Opay Contact Address) in detail.
Let’s dive in
Opay Customer Care: How To Contact Opay Customer Care Support
To contact Opay customer care, you can do any of the following:
Call Opay Customer Care Phone Number (hotline)
Opay has a customer care hotline that you can call to speak to a representative.
The number for the hotline may vary depending on the country you are in, so you should check their website or app to find the correct number.
However, if you reside in Nigeria, below are their hotlines:
0700 8888328 or 01 888328 (App & Card queries)
0700 8888329 OR 01 888329 (POS Business queries).
Opay Customer Care Email Address
Another means of contacting Opay customer care service is through email.
You can also email the Opay customer care team at email@example.com. However, you need to ensure that you provide as much information as possible about your query or issue in your email so that you get the issue solved as soon as possible.
Reach out to Opay Customer Care on Social Media
Opay is active on social media, so you can reach out to them on platforms like Twitter, Facebook, or Instagram as well.
You can send them a direct message, or you can post your query or issue on their page and wait for a response.
Note: Ensure you stay careful as there are people who disguise themselves as their agent purposely to defraud their victims.
Opay as their verified badge both on Facebook and on Twitter, ensure you are directing your message to them there.
However, I’ve provided you link to their Twitter and Facebook official pages below:
Opay Customer Care WhatsApp Number
Opay does have their customer care WhatsApp number and this has made it a lot easier for most customers and users to get in touch with them.
If you want to have a direct chat on issues related to your Opay account or services, kindly reach out to them via this WhatsApp number- +2349165998936.
Use the in-app Chat feature to Contact Opay Customer Care Support
Opay also has an in-app chat feature that you can use to speak to a customer care representative.
This feature is available in the Opay app, and you can access it by clicking on the “Help” button.
Note: Regardless of the channel you choose, it is important to provide accurate and detailed information about your query or issue to enable the customer care team to assist you better.
Opay Customer Care Contact Address: Opay Head Office Address
Opay’s contact address may vary depending on the country you are in. However, if you live in Nigeria, here is the contact address for Opay’s headquarters in Nigeria:
Address: 11th Floor, Radisson Blu Hotel, 38/40 Isaac John St, Ikeja GRA, Lagos, Nigeria.
The Best and The Most Active Means Of Contacting Opay Customer Care
Opay has several means of contact that you can use to reach out to their customer care team.
However, the most active means of contact may vary depending on the country and the type of query or issue you have. Generally, some of the most active means of contact for Opay customer care include:
Opay’s in-app chat feature is a quick and convenient way to reach out to their customer care team.
This feature is available on the Opay app, and you can use it to chat with a customer care representative in real-time.
Opay Customer care hotline
Opay’s customer care hotline is another popular means of contact.
You can call the hotline to speak to a customer care representative who can assist you with any queries or issues you may have.
Opay Social media Accounts
Opay is active on social media platforms like Twitter, Facebook, and Instagram.
You can send them a direct message or post your query or issue on their page and wait for a response.
Opay Support Email Address
You can also send an email to Opay’s customer care team at firstname.lastname@example.org.
This is a good option and active as well but not as the previous ones above. If you have a complex query or issue that requires detailed information.
In general, the most active means of contact for Opay customer care may depend on the urgency and complexity of your query or issue.
For urgent matters, you may want to use the in-app chat or customer care hotline, while for less urgent matters, email or social media may be more appropriate to get in touch with them.
Frequently Asked Questions
These are the frequently asked questions related to Opay Customer Care: Phone Number, Whatsapp Number, Email Address, and Opay Contact Address:
How do I complain to Opay?
To complain to Opay, you can contact their customer support team via email at email@example.com or through their social media channels (Twitter, Facebook, or Instagram) by sending them a direct message outlining your complaint. Alternatively, you can visit any of their offices or retail outlets and make a formal complaint.
How do I contact OPay customer service?
You can contact Opay customer service by sending an email to firstname.lastname@example.org or by reaching out to them on their social media platforms (Twitter, Facebook, or Instagram). You can also call their customer service hotline at +234 700 6700 000.
How do I report a transaction on OPay?
To report a transaction on OPay, you can contact their customer service team by sending an email to email@example.com or by calling their customer service hotline at +234 700 6700 000. You can also report a transaction by visiting any of their offices or retail outlets and making a formal complaint.
Which bank owns OPay?
OPay is a subsidiary of Opera Limited, a Norwegian company that owns the Opera web browser. Although OPay partners with several banks in Nigeria, it is not owned by any specific bank.
Is Paycom the same as OPay?
No, Paycom and OPay are two separate companies. Paycom is a US-based company that provides payroll and human resource management software solutions, while OPay is a financial service company in Nigeria.