How to Deactivate, Close or Delete your Stanbic IBTC Mobile App and Internet Banking Account

If you are a Stanbic IBTC Bank customer who has both the mobile app and internet banking account actively working and wants to get it closed, deactivated, or deleted, you have already landed on the right page. In this guide, I will walk you through the process of how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account easily.

As Stanbic Ibtc bank does not provide any means by which customers can deactivate, close or delete their Stanbic IBTC Mobile app and Internet banking account, it seems so difficult and impossible to get it done.

However, I have come up with a solution today. All you need to do is to follow instructions.

All instructions needed on how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account have been outlined below:

How to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account

In this guide, I have outlined two options on how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account. All you need to do is to choose the one that is suitable for you.

Contact  the bank support service

The first step on how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account is to get in touch with Stanbic IBTC Bank’s customer support team by email address.

While contacting them, via email, it’s important for you to explain the reason why you may want to close, deactivate or get your Stanbic ibtc mobile app and internet banking account deleted. 

Note that before requesting account closure, you must have already withdrawn your funds from the account and taken care of any pending transactions.

Once you have taken care of all pending transactions, and cleared your balance, you can then proceed on sending them an email regarding your account closure with tangible reasons.

Read: 

Once you have explained everything, forward the email to the bank’s customer care support team.

You will get a response from the support team, and you may be instructed to provide certain documents e.g. proof of account ownership.

Follow every instruction provided by the customer support representative, and they will guide you to get your account closed successfully within 24 hours.

Option 2: How to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account

On how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account, kindly follow this second step as an alternative. 

Locate any Stanbic Ibtc bank branch near you. Once you get there, meet with any bank officer and explain why you decided to close your mobile and internet banking account. 

Once explained, ensure you have withdrawn all your funds and cleared pending payment, the bank officer will ensure they get closed within some minutes up to 24 hours time.

Faqs On How to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account

Here are some frequently asked questions on how to deactivate, close or delete your Stanbic IBTC Mobile app and Internet banking account with answers:

How can I open an account with Stanbic Bank?

To open an account with Stanbic Bank, you can visit your nearest branch and speak with a customer service representative.

 Alternatively, some countries may offer online account openings through their website or mobile app. 

You will need to provide the necessary identification documents and complete the required application forms.

What are the available channels for banking with Stanbic Bank?

Stanbic Bank provides several channels for banking, including:

Internet Banking: Manage your accounts online and perform various transactions.

Mobile Banking: Access your accounts and make transactions using the mobile app.

ATMs: Withdraw cash, check balances, and perform other basic transactions.

Branches: Visit a physical branch for personalized service and more complex transactions.

How can I reset my Internet banking password?

To reset your Internet banking password, you can usually do it online through the bank’s website.

Look for the “Forgot Password” option on the login page, and follow the instructions provided to reset your password securely.

What do I do if my Stanbic bank debit card is lost or stolen?

If your Stanbic Bank debit card is lost or stolen, you should immediately contact the bank’s customer service to report the incident.

 They will block the card to prevent any unauthorized transactions and guide you through the process of getting a replacement card.

How do I check my Stanbic bank account balance?

There are several ways to check your Stanbic Bank account balance:

Internet Banking: Log in to your Internet banking account to view your balance online.

Mobile Banking: Use the mobile app to check your account balance on your phone.

ATMs: Visit a Stanbic Bank ATM and use your debit card to check your balance.

Ussd Code: You can also check your Stanbic bank account balance by dialing *909# and following the prompts.

How can I apply for a loan with Stanbic Bank?

To apply for a loan with Stanbic Bank, you will need to visit a branch or apply online through their website.

 The bank will review your eligibility based on factors such as income, credit history, and the loan amount requested.

Does Stanbic Bank offer mobile banking apps for all devices?

Absolutely yes, Stanbic Bank usually offers mobile banking apps for various devices, including both Android and iOS smartphones.