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MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address

MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address, everything you may want to know as being shared in this article.

MoniePoint is a financial technology company based in Lagos, Nigeria that provides digital financial services, including bill payments, airtime and data top-up, money transfers, and other related services. It aims to make financial transactions more accessible and convenient for Nigerians by leveraging the power of technology.

MoniePoint operates through a network of agents who provide these services to customers on behalf of the company. Customers can locate MoniePoint agents using the company’s mobile app or website, and they can make transactions by visiting these agents and providing them with the necessary details.

MoniePoint is licensed by the Central Bank of Nigeria and operates under the guidelines set by the Nigerian Financial Services Industry Regulators. The company is committed to providing reliable and secure financial services to its customers while promoting financial inclusion in Nigeria.

However, you may encounter any issue as a MoniePoint user, the very best thing you can do to quickly get the issue fixed.

I know you may not know how to contact MoniePoint customer care service and that is the purpose of writing this article. In this article, I’ll show you the MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address as well as answering some frequently asked questions related to MoniePoint especially its customer care service in Nigeria.

MoniePoint customer care
MoniePoint customer care

MoniePoint Customer Care Phone Number

MoniePoint provides customer support services through various channels, including phone call, email, social media, and their website.

Customers can visit the MoniePoint website or use the MoniePoint mobile app to access support services, including FAQs, live chat, and email support. The MoniePoint website and app also provide information on how to locate and contact MoniePoint agents.

Also, MoniePoint can be reached through its official social media channels, including Facebook, Twitter, and Instagram. Customers can send a direct message to MoniePoint’s social media accounts, and they will receive a response as soon as possible.

However, if your aim is to contact MoniePoint customer care via their phone number, you can contact them on +234 (0) 700 666 4377 or 01 888 9990.

This number is available for customers to call from Monday to Friday, between 8:00 am to 5:00 pm (GMT+1).

Read: MoniePoint USSD Code To Transfer Money, Check Account Balance, Loan, Borrow Money And For Airtime Purchase

You can use this phone number to reach out to MoniePoint’s customer support team if you have any inquiries, complaints, or requests for assistance. 

MoniePoint Customer Care WhatsApp Number

After carrying out my research, I detected that MoniePoint does not currently have an official WhatsApp number for customer support. 

However, customers can contact MoniePoint’s customer support team through the MoniePoint mobile app or website, which offers a live chat option. The live chat feature allows customers to communicate with MoniePoint’s customer support team in real-time and get assistance with any questions or issues they may have.

To access the live chat feature, customers can log in to their MoniePoint account on the mobile app or website and click on the “Chat with Us” button. 

This will open a chat window where customers can type in their inquiries or concerns, and a customer support representative will respond as soon as possible.

MoniePoint Customer Care Social Media Accounts

Alternatively, as a customer, you can also reach out to MoniePoint through their official social media accounts, including Facebook, Twitter, and Instagram, and send them a direct message for assistance. Below are the links to their official social media pages:


Twitter- MoniePoint on Twitter

Instagram- MoniePoint on Instagram.

MoniePoint Customer Care Email Address

MoniePoint’s customer care email address is 

You can easily use this email address to send inquiries, complaints, or requests for assistance to MoniePoint’s customer support team.

If you have any issues or concerns with your MoniePoint account or any of their services, you can send an email to this address, and a customer support representative will respond to you as soon as possible. 

Make sure to provide detailed information about your inquiry or issue to help MoniePoint’s support team address it more effectively.

MoniePoint Contact Address: MoniePoint Head Office Address

If however, you don’t want to use any of those mentioned above there’s still another option. The option is to visit their head office.

Moniepoint head office contact address is:

1, Balogun Street, off Awolowo Way, Ikeja,

Lagos State, Nigeria.

This is the physical address of MoniePoint’s head office, and customers can visit this location if they need to speak to a MoniePoint representative in person or if they have any physical documents to submit.

Please note that if you have any inquiries or issues with your MoniePoint account or services, it’s best to first contact MoniePoint’s customer support team through their website, mobile app, email, or social media channels. 

Read Also: Opay Customer Care: Phone Number, Whatsapp Number, Email Address and Opay Contact Address

They will be able to provide you with the necessary assistance and resolve your issue without the need for you to visit the head office.

How do I contact Moniepoint?

You can contact Moniepoint through several channels, including:


Phone: 01 888 9990.

Social media: You can send a direct message on Moniepoint’s official social media handles on Twitter, Facebook, and Instagram.

What is Moniepoint customer care line?

Moniepoint’s customer care line is 01 888 9990.

You can call this number if you have any inquiries or complaints regarding Moniepoint’s services.

Which bank owns Moniepoint POS?

Moniepoint is a fintech company that is not owned by any bank. However, it partners with several banks in Nigeria, including Access Bank, Zenith Bank, and First Bank, to provide its services.

How much does Moniepoint POS cost?

The cost of Moniepoint POS varies depending on the one you choose.

However, for you to get the traditional MoniePoint POS, it costs around N21,500 to N25,000.

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