Palmcredit Customer Care: WhatsApp Number, Phone Number, Email and Contact Address

Have you been trying to contact Palmcredit customer care but all to no avail? Here in this post, I will let you know about the Palmcredit care WhatsApp number, Palmcredit phone number, Palmcredit email address and the Palmcredit office address.

Before that, read more about Palmcredit below:

Palmcredit is a digital lending platform that provides short-term loans to individuals in Nigeria.

The platform is operated by Transsnet Financial, a subsidiary of Transsion Holdings, the parent company of smartphone brands such as Tecno, Infinix, and Itel.

Palmcredit offers loans ranging from N2,000 to N100,000 with a repayment period of 14 to 180 days. 

The loans are accessible to anyone with a valid bank account and BVN (Bank Verification Number) in Nigeria. 

The application process is simple and can be done through the Palmcredit mobile app, which is available for download on both the Google Play Store and the Apple App Store.

Palmcredit also provides a credit score feature that enables users to track their creditworthiness and improve their chances of getting approved for higher loan amounts. 

The platform also offers referral bonuses and other incentives to encourage users to invite their friends and family to use the service.

Palmcredit offers customer care support to its users through various channels, including email, phone, social media, and in-app messaging. 

The platform has a dedicated customer service team that is available to address any inquiries, complaints, or issues that users may encounter while using the service.

Users can also reach out to Palmcredit customer care via social media platforms such as Twitter and Facebook. Additionally, the Palmcredit mobile app has an in-app messaging feature that allows users to chat directly with customer support representatives.

Palmcredit customer care WhatsApp number

One of the best and easiest ways to contact someone or a company is through WhatsApp but unfortunately, Palmpay hasn’t unveiled their WhatsApp number or probably they don’t have a WhatsApp number for customer support.

Read Also: PalmPay Customer Care: Phone Number, Whatsapp Number, Email Address and PalmPay Contact Address

However, users can contact Palmcredit customer care through the other means I’ve provided here.

Palmcredit customer care Phone Number

You cannot contact Palmcredit customer care service through WhatsApp doesn’t means there are no other means.

There are actually other means and one of them is through their phone number. 

The Palmcredit customer care phone number is 0700 7256 4357 (0700 PALMCREDIT).

Palmcredit customer care email address

The customer support email address for Palmcredit is support@palmcredit.zendesk.com. 

You can send your inquiries, complaints, or requests to this email address, and a member of their customer service team should respond to you as soon as possible.

Palmcredit Contact Address: Palmcredit Head Office Address

If possible anyone if the previous means of contacting Palmcredit does not work, you can actually visit their head office. 

The palmcredit contact address is 45c Sauket St, Ikeja GRA, Ikeja, Lagos, Nigeria. 

Note: This is definitely not the easiest way to contact Palmcredit customer care for support but in case the initial ones don’t work then you may decide t visit their office in Ikeja Lagos.

Palmcredit Social Media Handles

Palmcredit company also has social media handles where you can connect with them for issues related to their product to get solved. 

You can reach out to palmcredit on Facebook and Twitter, all you need to do is to go to those social media platforms and search for Palmcredit, you’ll see many options however, all you need to do is to click on anyone that has a verified blue badge.

Once clicked, you will be redirected to their page then you can make the problems you are facing known.

Frequently Asked Questions On Palmcredit care WhatsApp number, Palmcredit phone number, Palmcredit email address and the Palmcredit office address

Below are some frequently asked questions related to the topic:

How can I contact Palmcredit customer care?

You can contact Palmcredit customer care through email, live chat, or phone. Their email address is support@palmcredit.zendesk.com.

What services can I get from Palmcredit customer care?

You can get help with account registration, application, and loan approval. 

You can also get assistance with loan repayment, loan status, and other issues.

How long does it take for Palmcredit customer care to respond to an email?

Palmcredit customer care usually responds to emails within 24 to 48 hours. 

However, response time may vary depending on the volume of inquiries.

What are the working hours for Palmcredit customer care?

Palmcredit customer care is available 24/7 to assist with inquiries, complaints, and requests.

How can I check my loan status on Palmcredit?

You can check your loan status on the Palmcredit mobile app or website by logging into your account and navigating to the “My Loans” section.

How can I repay my loan on Palmcredit?

You can repay your loan on Palmcredit through the mobile app or website. Simply log into your account and navigate to the “Repay Loan” section.

How can I reset my Palmcredit password?

You can reset your Palmcredit password by clicking on the “Forgot Password” link on the login page and following the prompts to reset your password.

What should I do if I have issues with my Palmcredit account?

If you have issues with your Palmcredit account, you can contact customer care through email, live chat, or phone for assistance.

How much can I borrow from Palmcredit?

With Palmcredit, you can get a loan that ranges from as low as N2,000 to N100,00. But be sure you know that as a new customer, you can not get N100,000 in your first application.