Forgot my FCMB Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Bank Mobile app and Internet banking Password and Pin
Forgot my FCMB Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Bank Mobile app and Internet banking Password and Pin
FCMB (First City Monument Bank) provides its customers with a convenient and secure way to manage their finances through its mobile app and internet banking platform. With these platforms, customers can easily access their accounts, transfer funds, pay bills, and perform various banking transactions. However, in the event that you forget your password or need to reset it, FCMB offers a straightforward password reset process. In this article, you will learn about Forgot my FCMB Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Bank Mobile app and Internet banking Password and Pin.
Now let’s go deeper.
How to change your FCMB bank mobile app and Internet banking password
If you wish to change your password for the FCMB Mobile App, follow these steps:
- Launch the FCMB Mobile App on your smartphone.
- Log in to your account using your existing username and password.
- Navigate to the settings or profile section of the app, usually represented by a gear or person icon.
- Look for the “Change Password” option and select it.
- Enter your current password and then enter your new password. Ensure your new password meets the required criteria (e.g., a combination of letters, numbers, and special characters).
- Confirm your new password by re-entering it.
- Save the changes, and your password will be updated immediately.
How to recover your FCMB bank mobile app and internet banking password
If you forget your FCMB Mobile App or internet banking password, you can easily recover it using the following these step by step guide:
- Open the FCMB Mobile App or visit the FCMB internet banking website on your browser. (Choose your preferred method)
- Locate the option that says “Forgot Password”.
- Click on the option, and you will be redirected to a password recovery page.
- Provide the required information, which may include your account number, registered email address, or phone number.
- Complete the verification process as instructed. This may involve entering an OTP (One-Time Password) sent to your registered email address or mobile number.
- Once verified, you will be prompted to create a new password.
- Choose a strong password that meets the specified criteria and enter it.
- Confirm your new password by re-entering it and save the change.
How to reset your FCMB bank mobile app and internet banking pin
If you aim at resetting your FCMB Mobile App or internet banking PIN, follow these steps:
Open the FCMB Mobile App or access the FCMB internet banking platform.
Log in to your account using your existing username and password.
Locate the “Reset PIN” option.
Click on the option, and you will be redirected to a PIN reset page.
Complete the verification process as instructed. This may involve entering an OTP sent to your registered email address or mobile number.
Once verified, you will be prompted to create a new PIN.
Choose a secure PIN that is easy for you to remember but difficult for others to guess.
Confirm your new PIN by re-entering it.
Save the changes, and your PIN will be reset successfully.
FAQs On How to Reset, Change and Recover FCMB Bank Mobile app and Internet banking Password and Pin
Here are some helpful frequently asked questions on Forgot my FCMB Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Bank Mobile app and Internet banking Password and Pin:
Why can’t I login to my FCMB mobile app?
There could be several reasons why you are unable to log in to your FCMB mobile app. Here are some troubleshooting steps you can try:
Check your internet connection: Ensure that you have a stable internet connection to access the app.
Update the app: Make sure you have the latest version of the FCMB mobile app installed on your device. Outdated versions may have compatibility issues.
Verify your login credentials: Double-check that you are entering the correct username and password. Remember that passwords are case-sensitive.
Reset your password: If you have forgotten your password, follow the password reset process outlined in the previous question.
Contact customer support: If the issue persists, reach out to FCMB customer support for assistance.
They can help troubleshoot the problem and provide further guidance.
How can I reactivate my FCMB mobile app?
If your FCMB mobile app has been deactivated or suspended, you can reactivate it by following these steps:
Contact FCMB customer support: Reach out to FCMB customer support through their helpline or visit the nearest branch. Explain that you need to reactivate your mobile app.
Provide necessary information: You may be asked to provide your account details, identification documents, and any other information required for verification purposes.
Complete reactivation process: Follow the instructions given by the customer support representative.
This may involve updating your account details, resetting your password, or going through a verification process.
Test your reactivated app: Once the reactivation process is completed, try logging in to the FCMB mobile app using your new credentials to ensure that it is working properly.
How can I unlock my FCMB account?
If your FCMB account has been locked or blocked, here’s what you can do to unlock it:
Contact FCMB customer support: Get in touch with FCMB customer support through their helpline or visit the nearest branch. Inform them that your account has been locked and you need assistance in unlocking it.
Provide necessary information: You may be asked to provide your account details, identification documents, and any other information required for verification purposes.
Follow the instructions: The customer support representative will guide you through the process of unlocking your account.
This may involve providing additional information, resetting your password, or going through a security verification process.
Wait for confirmation: Once the necessary steps have been completed, your account will be reviewed and unlocked by the bank’s security team.
Access your account: After your account is unlocked, you should be able to log in to your FCMB mobile app or internet banking platform using your usual credentials.
If you encounter any issues or require further assistance, it’s recommended to reach out to FCMB customer support, as they will be able to provide specific guidance based on your account and situation.
