Zenith Bank Customer Care WhatsApp Number, Phone Number, Email Address, Office Address
Do you feel there’s a need to contact Zenith bank’s customer care? If yes, then this article is meant for you. In this post, you will come across the Zenith Bank customer care WhatsApp number, Zenith Bank phone number, Zenith Bank email, and office address.
About Zenith Bank
Zenith Bank is a financial institution located in Nigeria, and it was established in 1990.
It’s one of the biggest and most successful banks in Nigeria according to Statista, with a presence in several other countries across Africa, as well as in Europe and Asia.
It offers a wide range of banking services to individuals and businesses alike, including savings accounts, current accounts, loans, and credit facilities.
One of the things that set Zenith Bank apart from other banks is its commitment to using cutting-edge technology to deliver the best banking services to its customers.
Its mobile banking app is one of the most popular in Nigeria, and it makes it easy for customers to carry out transactions and manage their accounts from the comfort of their homes.
But that’s not all. Zenith Bank also prides itself on its excellent customer service, which is delivered by a team of dedicated and highly trained professionals.
They are always available to help customers with any questions or concerns they may have, and they go above and beyond to ensure that every customer is satisfied with their banking experience.
So if you’re looking for a reliable, innovative, and customer-focused bank in Nigeria, then Zenith Bank is definitely worth checking out!
Zenith Bank Customer Care WhatsApp Number
Zenith Bank provides a dedicated Whatsapp number for its customers to contact its customer care team.
The Whatsapp number is (+234-7040004422).
Customers can use this number to make inquiries about their accounts, report issues or complaints, or request assistance with any banking-related matter.
The customer care team is available 24/7 and responds promptly to messages received on the Whatsapp platform.
Zenith Bank Customer Care Phone Number
Zenith Bank provides several phone numbers that its customers can use to reach its customer care team, depending on their location or the nature of their request.
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For customers within Nigeria, the bank’s customer care phone number is 234-1-2787000, and it is available 24/7. This number can be used to make inquiries about accounts, report issues or complaints, or request assistance with any banking-related matter.
However, for customers outside Nigeria, Zenith Bank has a toll-free number, +234-1-2781740, which is available from 8:00 am to 5:00 pm (Nigerian time) on weekdays.
Additionally, Zenith Bank provides a call-back service for its customers, where they can request for a customer care representative to call them back at a convenient time.
To use this service, customers simply need to send a text message with the word “Help” to 0700-ATM-HELP (0700-286-4357), and a customer care representative will contact them within 24 hours.
Zenith Bank Customer Care Email Address
The Zenith Bank customer care email is also available to its prospective customers.
Zenith Bank provides an email address for customers to contact its customer care team. The email address is zenithdirect@zenithbank.com, and it is available 24/7.
Customers can use this email address to make inquiries about their accounts, report issues or complaints, or request assistance with any banking-related matter.
The customer care team most times responds to emails within a few hours, depending on the volume of inquiries received.
Zenith Bank Customer Care Office Address
Zenith Bank has its headquarters located in Lagos, Nigeria. The address of its head office is:
Plot 84, Ajose Adeogun Street, Victoria Island, Lagos, Nigeria.
In addition to its head office, Zenith Bank has several branch locations across Nigeria and other countries where it operates.
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However, customers can visit these branch locations to conduct transactions or speak with a customer care representative.
To find the nearest branch location to you, you can visit Zenith Bank’s website at www.zenithbank.com and click on the “Locations” tab. You will be able to search for branch locations by state, city, or country.
Frequently Asked Questions On Zenith Bank Customer Care
Below are some of the answers to some frequently asked questions related to “Zenith Bank customer care WhatsApp number, Zenith Bank phone number, Zenith Bank email, and office address”:
How can I complain to Zenith Bank on WhatsApp?
To complain to Zenith Bank on WhatsApp, you can add the bank’s official WhatsApp number (+234-7040004422) to your contact list, and send a message detailing your complaint.
You can also call the Zenith Bank customer care phone number 234-1-2787000, 2927000, 4647000, or send an email to zenithdirect@zenithbank.com.
What is Zenith Bank customer care email address?
The email address for Zenith Bank’s customer care is zenithdirect@zenithbank.com.
You can send an email to this address to make inquiries, report a problem, or file a complaint.
How can I chat with Zenith Bank customer care online?
You can chat with Zenith Bank customer care online by visiting the bank’s official website, www.zenithbank.com, and clicking on the “Chat with us” icon.
You can then enter your name and start a chat session with a customer care representative.
How do I report a problem to Zenith Bank?
To report a problem to Zenith Bank, you can call the bank’s customer care phone number 234-1-2787000, 2927000, or 4647000, send an email to zenithdirect@zenithbank.com, or chat with a customer care representative online via the bank’s website.
You can also visit any Zenith Bank branch near you to report a problem in person.